These clauses set out the terms and conditions on which you make use of the squiggledotandsqueeze.co.uk website (the “Website”). Please read these terms and conditions carefully (and the website sections referred to in them) and check them each time you order from our Website as we do sometimes change these. By accessing this Website and/or placing an order you confirm that you have read, understood and agree to these terms and conditions in their entirety. If you do not agree to be bound by these terms and conditions, you must not place an order or use this Website.

About us

The Website is operated by Squiggle Dot & Squeeze (‘we” and “us”) and our office address is
Unit 64, Woodlands Road, Redhill, Surrey, RH1 6AH.

Ordering From Us

You can order from the Website through our online checkout process. Once we have received your order you will receive an order acknowledgement via email detailing the product(s) you have ordered. It is your responsibility to check the order details and advise us immediately of any errors or admissions. This is important as all our products are personalised to a specific person.

Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the product(s) ordered.

If we cannot accept your order we will inform you of this promptly by email. This may occur for any one or more of the following reasons:-

  • Goods are no longer available
  •  There is a pricing or other error in the order
  • Payment cannot be authorised
  • Your order for personalised products contains content, which is unclear, in which case we may contact you for clarification.

If your payment is not received and you have already received the product(s) ordered from us, you must pay for the product(s) or return them to us in accordance with the ‘Returns’ section outlined below.

Payment And Security

Card payments can be made by Visa, Visa Debit, Visa Electron, and Mastercard are processed security through our payment facilities provided by Paypal  We are committed to ensuring that your information is secure in so far as it is in our power to do so. Please see our Privacy Policy – for more details on the Website privacy and security.


It may be necessary to change product prices from time to time, including as a result of any changes in the rate of VAT. Any price changes will be updated on our Website as soon
as possible and confirmed to you when you order.


We use Royal Mail to delivery our boxes. Delivery times will vary depending on your choice of postage when you place your order. We cannot accept liability or costs incurred due to failed or delayed deliveries that are caused by third parties or circumstances that are beyond our control.

Delivery will be to the address you have specified in your order. If any details are incorrect, we cannot be liable for any product(s) not received. Please note we do not currently deliver outside the UK.

Order Cancellations

Our products are personalised to the child who will receive the craft activity box. It is your responsibility to check your order details and advise us immediately of any errors or admissions (including spelling mistakes) as we aim to dispatch the product (s) soon after orders have been received. We cannot accept cancellations on orders that have been misspelt or misaddressed.

Consumer Contracts Regulations 2013

This legislation offers you the following cancellation rights when you buy online:
You are entitled to cancel your order if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods

If you wish to exercise your right of cancellation, you are obliged to retain possession of the unused products and take reasonable care of them, including the original packaging
To exercise the right to cancel, you must inform us of your decision to cancel your order by email, giving your name, full postal address, phone number and details of the order number you wish to cancel
Email: hello@squiggledotandsqueeze.co.uk

If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation
We will reimburse to you (by the payment method used to pay for the original order) the amount in relation to products to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than Royal Mail standard method of delivery)

We may make a deduction from the reimbursement for loss in value of any products returned, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 30 days from the day we receive back from you, the returned goods supplied


We very much hope that you will be delighted with any product(s) you order from us, if you need to make a return due to a fault with the product (s) you must email us advising the nature of your return and return the products (s) in an unused state complete with original packaging using Royal Mail delivery.

Email: hello@squiggledotandsqueeze.co.uk
Our returns address is: Unit 64, Woodlands Road, Redhill, Surrey, RH1 6AH

We will reimburse the price of a defective product in full and any applicable delivery charges to the credit card or debit card used by you to pay for your order.

Product Descriptions

We take great care to ensure that all product details, prices and images are correct on the Website. Whilst all reasonable efforts have been made to portray our product(s) accurately, variations may occur and we cannot guarantee that any given image will reflect the full design options related to that product. All measurements are approximate and product colour(s) can differ slightly from those displayed on your computer screen.

Links To Other Websites

This Website may from time to time contain links to other websites for your information. If you use these links and leave this website we take no responsibility for the content of these sites and you do so entirely at your own risk. Any link on our Website does not imply our endorsement or support for the third party website or any materials found on there.

Intellectual Property

Squiggle Dot & Squeeze name and logo are registered trademarks. Unless otherwise stated, all rights including copyright, design rights and other intellectual property rights for all material on this Website is owned by Squiggle Dot & Squeeze. Any use of the Website, its contents, images or designs (including reproduction, copying, modification or distribution) for commercial use is strictly prohibited without our prior written permission.

Liability And Disclaimers

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products.

We shall not be liable for any indirect losses you may suffer, including any loss of profit, income or anticipated savings, any loss of goodwill or reputation arising from product(s) we have supplied or as a result of failure to comply with these terms and conditions or our negligence. Save that our liability in respect of any death or personal injury caused by our negligence (or that of our servants, agents or employees) shall not in any way be restricted.

We endeavour to ensure all information on our Website is correct; however, we make no warranties, whether express or implied as to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranty that it will meet your requirements, be fully functional or reliable. While we make every effort to ensure that the site or server that makes this Website available is free of viruses or bugs, we make no guarantee that this is the case, and we will not be liable for any damage to computer or electronic equipment that arises in connection with your use of our Website or any loss of content or material uploaded or transmitted through the Website.

Terms Of Use

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. We reserve the right to modify or withdraw this Website or any part of it at any time.


If any court of competent jurisdiction deems part of these terms and conditions to be unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these terms and conditions but shall not affect the validity and enforceability of any of the remaining parts of the terms and conditions.


No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver is only effective is it is communicated to you in writing by us, and will only apply at that point in time and in the circumstances for which it is given.

Events Beyond Our Control

We will not be held responsible for any delay or failure to comply with our obligations under these terms and conditions if the delay or failure is caused by circumstances beyond our control.

Entire Agreement

These terms and conditions including the documents / Website sections referred to in them constitute the entire agreement between you and us relating to the use of this Website (and the ordering of products) and cancels and supersedes all prior representations, understandings and agreements between you and us whether verbal or written. Any changes to these terms and conditions must be in writing and signed by both parties.

Rights Of Third Parties

You may not assign or sub-contract any of your rights or obligations under these terms and conditions to any third party without our prior written consent. No third party shall be entitled to enforce any of these terms whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise. We may assign, transfer or sub-contract any of our rights or obligations under these terms and conditions to any third party at our discretion.

Law And Jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law. In the event of any dispute you irrevocably submit to the exclusive jurisdiction of the courts of England.


All feedback is welcome so please let us know if there is anything we can do to make our service even better. You can contact us on hello@squiggledotandsqueeze.co.uk

Thank you for taking the time to read these terms and conditions.